Terms and Conditions of site

1. Introduction

Welcome to the site under the name “MySRApp” that belongs and legally operated by the societe anonyme company with the name «MySRApp SOCIETE ANONYME», having its legal seat in Piraeus, Athens Greece, 5 Agiou Konstantinou Str.,18531, with GEMI registration no 175223307000 Tax ID Nr. 802373780, as legally represented, with telephone number____________, email [email protected], hereinafter referred to as («the COMPANY”, “We”, “Ours”) as legally represented. These Terms and Conditions (“Terms“) govern the use of our site, including our services (collectively, the “Site“) by you as user of the Site (“User”, “You”, “Yours”).

The following Terms along with the Acceptable Use Policy and Privacy Policy constitute the legally binding agreement (“Agreement”) regarding the use of the Site including any software, services, features, functions, content, websites and hyperlinks and/or any other Sites provided from time to time by the Company in conjunction with the Site.

Before any use of the Site, You are advised to read the present Terms and make sure You agree with them. In case the User disagrees with any term and/or all of them, they should not use the Site and should not register to the Site nor use it. In case You have any inquiries or You need any clarification and/or information regarding the Terms of Use, or you have any prejudice or relevant inquiry, You can contact the COMPANY at the email [email protected] before any use of the Site. By using the Site You warrant and acknowledge that You have reviewed, understood, and accepted these Terms unconditionally and without any prejudice and that you are bound by them.

The COMPANY reserves the right to amend, modify, renew, delete, add, or restrict unilaterally these Terms in whole or in part; its Policies, the technical specifications of the Site (hereinafter referred to as the “Changes”) in its sole discretion and/or when any amendment, as above, is required by law, possibly without your prior notice or consent, nevertheless within the context of the business ethics and limits set forth by law. The COMPANY undertakes the obligation to notify You of any changes that took place, in accordance with the above-mentioned, via email and/or through the Site by a prominent notice when the Users enter the Site. It is clarified that any change to these Terms does not cover incidents or other transactions and uses of the Site which the Users have already made before the entry into force of the Changes, in accordance with the above and which have been accepted by the COMPANY. However, in case the Users wish to be provided with any clarification or information regarding the Changes, or in case they have any dispute, reservation or inquiry related to these changes, prior to any action made by them on Site, they should contact the COMPANY. Any action, use, or transaction made by the Users on the Site, following the Changes, by the above mentioned, is considered to be an unconditional acceptance thereof.

It should be noted that any information/clarification granted by the COMPANY regarding the Terms does not constitute a replacement, substitution or any modification of these Terms, as they are provided solely for the purpose of assisting the Users whilst the Terms constitute our sole and exclusive agreement.

The COMPANY reserves the right at any time, without providing any justification and without prior notice to the User to cancel, suspend or terminate the operation of the Site, to revoke or customize the Site, or certain features of the Site. The Users are solely and exclusively responsible and liable with regard to the use of the Site.

BY ACCEPTING THESE TERMS IN ACCORDANCE WITH THE ABOVEMENTIONED, THE USERS (AS WELL AS ANY THIRD PARTY ACTING ON THEIR BEHALF “AUTHORISED USERS”) EXPRESSLY AND UNCONDITIONALLY DECLARE THAT THEY HAVE THE LAWFUL AGE WHICH ALLOWS THEM THE BINDING TO THESE GENERAL TERMS WITH CONNECTION TO THE USE OF THE SITE AND THAT THEY ACT LAWFULLY AND HAVE OBTAINED ALL THE NECESSARY APPROVALS AND LICENSES FOR THEIR REGISTRATION IN THE SITE.

2. Account Registration
   1. In order to create your profile, contact with us and generally to use Site’s services, You must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
   2. You are solely responsible for maintaining the confidentiality of Your Account and for all activities that occur under Your Account. Sharing access credentials or Course materials with others is strictly prohibited and may result in the suspension or termination of Your access in the Account and Site.

3. Courses-Online Purchase of Courses
   1. The Site offers a diverse collection of educational courses primarily centered around music learning (“Courses”). The Courses are created by experienced musicians and tutors, with the aim of providing a structured and engaging learning experience for Users of all levels—from complete beginners to advanced players.
   2. Each Course is composed of a series of individual lessons, which are designed to guide the learner step-by-step through a particular topic or skillset (“Lessons”). Lessons may vary in length and format, but typically include high-quality video tutorials, supporting audio material, written explanations, exercises, and other interactive elements.
   3. Additionally, the Site provides personalized recommendations, helping Users discover new Courses/Lessons based on their interests, history, and progress.
   4. Users have the ability to download Courses/Lessons so they can continue learning even without an internet connection. Access to content is available via one-time purchases of individual Courses. Once a Course is purchased, users retain continued access to its materials, unless otherwise specified due to licensing or content updates.
   5. Each Course available for purchase is clearly described with details regarding its contents, structure, duration, and pricing. By confirming a purchase, You acknowledge that you have reviewed and understood the nature of the Course and agree to pay the listed price, inclusive of any applicable taxes or fees.
   6. Once your payment has been successfully processed, You will receive a purchase confirmation via email or other durable medium. This confirmation will include essential details of the transaction, such as the Course title, price paid, and access instructions. The purchase agreement between You and the COMPANY is considered legally concluded at the moment You receive this confirmation.
   7. Upon successful payment, and following the confirmation of purchase, You are granted a non-exclusive, non-transferable, limited license to access and use the Course materials for personal, non-commercial educational purposes only. This license does not grant you ownership or intellectual property rights over the content, and redistribution or sharing of any Course materials is strictly prohibited.
   8. Upon one-time purchase of a Course, Users are granted a license for continued access to the specific version of the Course as available at the time of purchase, for the lifetime of their user account, provided it remains in good standing and subject to these Terms of Use. Notwithstanding the above, the Company reserves the right to update, modify, or remove content at its discretion due to e.g. indicatively legal compliance, or quality assurance reasons etc. In such cases, the Company may, but is not obligated to, provide continued access to the original version or an equivalent replacement, where reasonably practicable.

4. Blog

The content published on our blog is for informational purposes only and does not constitute professional advice of any kind. While COMPANY strives to ensure that all information is accurate and up to date at the time of publication, COMPANY makes no guarantees regarding the completeness, reliability, or accuracy of the content. Blog posts may be authored by employees, external collaborators, or third parties acting on behalf of the COMPANY. The views and opinions expressed in blog posts are those of the individual authors and do not necessarily reflect the official policy or position of the Site or the COMPANY. COMPANY reserves the right to modify, update, or remove blog content at any time without prior notice.

5. Payments
   1. All payments are processed securely through third-party payment providers (e.g., Stripe), which comply with international payment and data security standards. The COMPANY does not store or process Your payment information directly.
   2. Upon successful completion of a purchase, a payment receipt will be issued and sent to the email address provided during the purchase process. A purchase receipt or invoice will follow after a period of fourteen (14) days. Prices may include or exclude value-added tax (VAT) or other applicable sales taxes, depending on your country of residence and local regulations.
   3. Please be aware that third-party services, such as data charges or internet access, may apply when You use our Site. Any costs related to these third-party services are your responsibility.

6. Free Trial Course Access

The Company offers free trial access for all Courses/Lessons available for purchase. During the trial period, Users may preview content and download a limited-use version of the Lesson for free, which remains accessible for up to one (1) month from the date of download. Upon purchase, Users will gain full and unrestricted access to the Lesson, including the ability to re-download it at any time.

This feature is intended to help You evaluate the structure, teaching style, and relevance of the content before making a financial commitment. You are encouraged to take advantage of this preview in order to make an informed purchase decision.

7. Cancellation of a purchase
   1. Cancelation by You: Save as otherwise agreed to herein and notwithstanding to any other cases, you can cancel your order in the following situations: Before you submit the order, You can select the Courses You wish to remove by clicking on the “X” button which activates the removal of selected items.
   2. Cancellation by the Company: We reserve the right to cancel your order at any stage and / or the sales contract in the following cases:
      1. Due to a technical error, the Course you ordered is not available and the system is not updated, and / or when its supply is not possible anymore by our Company for any reason whatsoever;
      2. Due to technical error, the price of the Course or the description of the Course is wrong;
      3. At our sole and absolute discretion, We consider that you are engaged in unfair practices by placing the order, or when You are not making fair use of Site ordering system;
      4. Non – payment by You;
      5. The execution of the Course purchase is against Law, Rules and Regulations;
      6. In cases of Force Majeure.

In cases, you have paid for the Courses the sale of which has been cancelled, we will return you the money paid with delays.

8. Right of withdrawal

If you purchase a Course and later change your mind, You may withdraw from the purchase contract within 14 calendar days from the date the purchase was completed as per above (“Withdrawal Period”), without giving any reason/justification, provided that You have not yet started using the Course materials. By downloading or beginning to stream any part of the Course content (e.g. comments, reviews etc) You expressly agree and declare that you waive your right of withdrawal. In such cases, no refund will be issued, and the company shall have no further financial obligation regarding that purchase of the Course

1. You must notify Us about Your decision to withdraw before the expiration of the Withdrawal Period, with a clear statement (i.e. written letter, email etc) which should send to the following contact points:

• By certified courier at the below postal address: Piraeus, Athens Greece, 5 Agiou Konstantinou Str.,18531.
• By telephone call at the Customer Care Department at ____________.
• By email at [email protected].
• electronically via Our Site by clicking HERE. In case You exercise the withdrawal right electronically, We will send You without delay an email confirming receipt of your withdrawal. For Your convenience, You can use the WITHDRAWAL FORM which you could also print and send to Us as per above. The use of the withdrawal form is not compulsory though.

1. If your withdrawal request is approved and you have not accessed or downloaded any part of the Course, We will issue a full refund using the same payment method used for the original transaction, unless otherwise agreed.
2. Term – Termination
   1. The Effective Date of the Agreement is the confirmation date for the opening of the Account in the Site.
   2. Τhe term of the Agreement shall be for indefinite period.
   3. The COMPANY reserves the right to terminate the Agreement or suspend immediately Your account and access to the Site at any time, without notice, a) for reason that we believe is harmful to other Users, or the Site and b) in case You materially breach any of the Terms herein.
   4. Notice and take down. If We receive a notice alleging that any content uploaded violates any law or third-party rights, We may remove the content without prior notice. You will be notified of the takedown and may respond with any counter-notice or information to contest the takedown.

10. Warranties
    1. You agree not to engage in any of the following prohibited activities:

1. Using the Site to distribute spam, unsolicited messages, or advertisements.
2. Engaging in any activity that interferes with or disrupts the Site or its Users.
3. You, represent, warrant and expressly agree that:

1. You provide true, accurate, complete information about yourself on the registration in the Site and you update them whenever necessary.
2. You shall not use the Site for any unlawful purpose; in any way that interrupts, harms, reduces or renders the Site less effective; to transfer files containing viruses, trojans or other malicious programs, to access or attempt to access other users’ accounts, to hack or attempt to break any security measures, to disseminate any content that is defamatory, obscene or inconvenient, threatening or abusive for a person or group of people, based on religion, gender, sexual orientation, race, nationality, age or disability or anything like that; to advertise or promote products or services of yours or of third parties.
3. You shall refrain from doing anything that we reasonably believe may be unreliable or capable of damaging our reputation.
4. You shall indemnify the COMPANY and fully defend us against any claims or legal actions against us by any other person as a result of your breach of the Agreement.
5. You fully read and understood these Terms, the Acceptable Use Policy, the Privacy Policy and accept them fully and unconditionally, You will comply with them and they meet all the legal requirements for the acceptance of these Terms.
6. You hold all the necessary licenses to provide the COMPANY with data and information, including consents, in accordance with the applicable law on the protection of the personal data of the data subjects, provided to the COMPANY.

6.3 Save as provided in these Terms, the COMPANY expressly reserves the right to delete the Site, for some and/or all Users in the following cases at the COMPANY’s absolute discretion: a) in case the User violates the Terms, the Acceptable Use Policy, and / or b) violates any term or provision mentioned and at the COMPANY’s absolute discretion this violation causes immediate risk-loss to the COMPANY and / or to any other user of the Site c) has committed, at the COMPANY’s absolute discretion, a penal or other offence, during the use of the Site d) for any other important reason referred to herein.

11. Disclaimers and Limitation of Liability
    1. The COMPANY, its representatives, employees, providers, partners always act in good faith in the context of the law and the present Terms. Hence it has taken all technical and other measures and undertakes its best endeavours to ensure that (a) the Site operates continuously and properly without any problems, interruptions, delays, errors or mistakes; (b) defects and/or mistakes are corrected, (c ) data/information transferred through the Site (d) the technology used by the COMPANY, through which the Site is made available to the Users, does not contain viruses or other harmful components, however THE COMPANY DOES NOT PROVIDE ANY RESPECTIVE WARRANTIES for all of the above mentioned.
    2. In addition, the COMPANY does not provide any warranty for (a) the appropriate, effective, and efficient function of the Site with regards to the purpose for which the User uses it; (b) the compatibility of the Site with third party software that User may use, unless these (software) are provided by the COMPANY and only to the extent the COMPANY has guaranteed for them in the relevant licenses provided to the Users.
    3. The Site is provided “as is” and “as available” without any warranties of any kind, either express or implied. The Site may in the future be parameterised, at the sole discretion of the COMPANY.
    4. In no event shall the COMPANY, or its representatives, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site.

12. Indemnification
    1. You agree to indemnify and hold harmless COMPANY and any third party that derives rights therefrom (partners, employees, suppliers, agents, representatives of the same and its associates) for any damage, loss or expense suffered by (a) violation of these Terms on Your behalf; (b) your failure to comply with these Terms and the Agreement in general; (c) violation of applicable law on your behalf; (d) breach of any rights regarding the protection of third parties’ personal data; (e) breach of intellectual property rights of the COMPANY or of any third party thereof.

13. Data Protection Requirements
    1. COMPANY will not share personal data of the Users to third parties.
    2. For processing of Users’ personal data during the Agreement please see the Privacy Policy here.

14. External Links

1. The Site may contain links to third party websites whose information and data protection practices are different to those of the COMPANY. COMPANY is not liable for the information or data protection practices used by third party on their websites. It is recommended, before using other websites, to read and understand the terms of use and their own privacy policy. The COMPANY does not check the availability, content, privacy policy, quality and completeness of other web sites that the Site may refer to through “links”, hyperlinks, or banners. The COMPANY shall in no case be deemed to embrace or accept the content or services of the websites and pages to which it refers to or that it is in any way affiliated to them.

15. Intellectual Property
    1. The COMPANY is the intellectual creator and legitimate owner and manager of the Site and grants Users the right to access the Site under the present Terms. Limitations of this license are referred to the ACCEPTABLE USE POLICY of the Site.
    2. The COMPANY is the owner and retains in its possession and ownership all rights, titles and interests regarding the Site, its functions and features (indicatively but not restrictively: its software, its programs, philosophy, look and feel, methodology and technique by which it has been designed, its model, algorithms, information and materials, know-how regarding the Site, as well as any modifications, notifications, improvements, parameterizations, derivative functions, manuals and other documents related to the Implementation and operation of the Site.
    3. All the content of the Site, such as texts, graphics, logos, icons, images, etc, is property of the COMPANY and are protected by the Legislation of Greece, European Law and therefore the User has no right to the Site and its above constituents other than those granted to him under the license under the present Terms.
    4. The names, images, logos and distinctive features representing COMPANY and its products / services, MYSRAPP and the products / services provided under this brand, derivative, composite, homonymous or similar names, any other logos, trademarks and distinctions, trade secrets, patents and any other intellectual property rights in respect of the Site and the functions that become known to the User through the Site are exclusive trademarks and distinctive features of COMPANY and are protected by Greece, European and international trademark laws, and industrial and intellectual property and competition law. In any case, their exposure to the Site shall in no way grant you and/or any third party a license or right to use them.
    5. With these Terms, We grant You a limited and non-transferable license to access and use of the Site, but not permission to download the content and the code of the Site in its entirety or in part, unless we give you our express written permission. This license does not allow any resale or commercial use of the Site or its content, collection and use of our catalogs, data mining, etc. You are entitled to use the above only for your personal use.
    6. You may not use any “post-tags” or any other “hidden text” based on COMPANY’s brand names or trademarks without our express written consent. In the event of an unauthorized use, the license granted in this article shall cease to be valid. The same applies to any use of our COMPANY’s logos and trademarks. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, of part or of all the Site content for any purpose other than strictly personal use.

16. General Provisions

1. Force Majeure: Neither party shall be responsible or liable for performance delays or an inability to perform any of its obligations under the Agreement (with the exception of any obligation to pay money) to the extent that such delays or inability result from any cause or causes beyond the reasonable control of the party whose performance is affected, including but not limited to war, riot, civil unrest, strike, lockout or other labor action, Acts of God, storm, fire, earthquake, explosion, flood, electrical failure, confiscation and/or action of any government or governmental agency.
2. Governing Law: The Agreement will be governed by and construed in accordance with the laws of Greece without regard to the conflicts of laws provisions thereof. Both parties hereby consent to the exclusive jurisdiction of the competent courts located in Athens, Greece for the resolution of disputes hereunder.
3. Binding Effect: The Terms will be binding upon and will inure to the benefit of the parties.
4. Severability: If any provision of the present is held to be illegal or invalid for any reason, the illegality or invalidity shall not affect the remaining provisions hereof, but such provision shall be fully severable and the present shall be construed and enforced as if the illegal or invalid provision had never been included.
5. No Waiver: The failure of either party to assert any of its rights under the present will not be deemed to constitute a waiver of that party’s right thereafter to enforce each and every provision of the present in accordance with the Terms.
6. The COMPANY reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes Your acceptance of the new Terms.

17. Contact Us

If you have any questions about these Terms, please contact us at [email protected].

COMPANY designates the following point of contact for direct communication with competent authorities:

Email: [email protected]

Registered address: 5 Agiou Konstantinou Str. Piraeus, Athens Greece,18531

This contact point is to be used exclusively for official communications from competent authorities regarding the enforcement of obligations under the Digital Services Act.

ACCEPTABLE USE POLICY

1. The Users and their Authorised Users are required to use the Site in accordance with the present Terms and all applicable laws and regulations as well as pursuant the principles of good faith and morality and the business ethics.

2. To the aforementioned persons, the following are prohibited:

2.1 Any use of the Site for other purpose than the purpose agreed in the Terms.

2.2 Any access or attempt to access information and data (including personal data) that are transmitted through the Site, for which they have no authorisation or authority to use.

2.3 Access to the Site in order to create or produce a product or service that is competitive to the Site.

2.4 Use of the Site for the purpose of providing services to third parties.

2.5 The sale, lease, disposal, transfer, assignment, concession, presentation, transmission and, in general, commercial exploitation of the access license and use the Site and the rights granted to them under the license in accordance with the Terms.

2.6 Facilitating in any way and by any means third parties to access the Site and any data (including personal data) and information for non-legitimate or non-authorized purposes.

2.7 The transmission of viruses, the transmission of documents and Information that are illegal, harmful, offensive, threatening, defamatory or dangerous to the security of the Site and for the reputation of the COMPANY and other users.

2.8. The posting of messages, Information, Documents and other data as well as the granting of any data (including personal data) and information that may contain abusive, threatening, offensive, defamatory and generally illegal content.

2.9 Any action which is or is considered to be detrimental to the interests of the COMPANY and other users of the Site, or which may prevent any third party from using the Site.

2.10 Selling, conceding, renting, transmitting, processing to any third party and for any purpose any data that are connected with any use whatsoever of the Site in general.

2.11 Publishing or transmitting content which is improper, illegal, abusive, harmful, threatening, offensive, libelous, defamatory, vulgar, obscene, pornographic, blasphemous, and in any way contrary to morality or which constitutes a violation of someone else’s privacy or which is confidential, shows empathy, may cause discomfort, inconvenience or unnecessary stress to third parties, expresses racial, religious, national and other distinctions, can cause harm to minors in any way, violates spiritually rights or other proprietary rights of others, is used to collect or retain personal data of others, promotes alcohol, drugs, cigarettes, gambling and betting, weapons, explosives, launches pyramid shapes, illegal activities, or violates in any way the law or the Terms, is advertising, promotes, recommends or encourages conduct that could be considered as a criminal act that would incur civil liability or would violate the law or violate the rights of any third party in any country worldwide, or contains software viruses or any other codes, files, or programs designed to interrupt, damage, prevent or destroy any software, equipment or computer hardware, or could be considered inappropriate in the sole judgment of the COMPANY.

2.12 Any form of software piracy, hacking and / or interception of data (including personal data) and information.

2.13 Importing to the Site , sending and forwarding of information or software programs that may contain viruses or other harmful features that may either cause the Site to malfunction or cause traffic to the Site which may make it difficult for users to use it.

2.14 The use of the Site in any way, which, irrespectively of the purpose (fraudulence or negligence), could cause the Site to malfunction.

2.15 Licensing, resale, leasing, assignment, subcontracting, and in general any disposal of the Site to third parties for any use and purpose other than the ones expressly permitted herein.

2.16 Decompilation, duplication, reproduction, falsification, distribution, presentation, software included in the Site or part thereof and / or any processing of the source code.

2.17 Linking the Site with any product / service without the express and written consent of the COMPANY.

2.18 Any action which may affect the ability of other Users to make use of the Site, or circumvent the rights of other Users, such as, for example, their intellectual property rights, personal data, etc.

2.19 The use of mechanisms, software or other actions that impede the normal operation of the Site.

2.20 Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work of the Site and its components described herein.

3. In the event that the above persons have doubts as to whether an action or omission constitutes a violation of this Acceptable Use Policy and / or, if they wish to report to the COMPANY, any violation of this Policy which has come to their notice, they may contact the COMPANY.

WITHDRAWAL FORM FROM A DISTANCE CONTRACT OF SALE

TO: The company under the name «MySRApp SOCIETE ANONYME», having its legal seat in Piraeus, Athens Greece, 5 Agiou Konstantinou Str.,18531, with GEMI registration no 175223307000 Tax ID Nr. 802373780, as legally represented.

I/We hereby declare and give notice that I/We withdraw from my/our contract of sale of the following Courses purchased on ______________

(description of the Courses)

Course Title: ______________________

Order Number: _____________________

Date of Purchase: _______________

I also hereby warrant and represent that:

• I exercise the relative right of unenforceable withdrawal within 14 (fourteen) calendar days.
• The Courses have not been used, or downloaded.

I wish to have the whole amount spent refunded according to the Terms & Conditions.

Date :………./………../202…..

The undersigned client who withdraws and makes the above representations

Name …………….

Address………….

——————————–

(Signature)

*Signature of consumer(s) (only if this form is notified on paper)